James Vincent McMorrow has sympathised with fans who missed out on tickets to his Iveagh Gardens gig, the first live music event in Ireland since Covid hit, saying he knows people are "frustrated", but assured them the tickets did go to "real people".
The Irish singer-songwriter is set to play Dublin's Iveagh Gardens on June 10 with Sorcha Richardson supporting and tickets went on sale on Thursday morning.
The limited-capacity gig, the first in Ireland in almost a year and a half, sold out quickly, with the National Concert Hall's website crashing at one point due to the number of people online attempting to secure tickets.
After fans took to Twitter to voice their frustration at missing out on tickets, McMorrow tweeted that it was "always going to be chaos".
He wrote: "I know a lot of people are frustrated, it was basically 10s of thousands of people trying to get 500, it was always going to be chaos. But the tix did go to real people, not friends of friends, not bots…
I know a lot of people are frustrated, it was basically 10s of thousands of people trying to get 500, it was always going to be chaos. But the tix did go to real people, not friends of friends, not bots…— James Vincent McMorrow (@jamesvmcmorrow) June 3, 2021
"I know the site crashed 4 most people and apologies for that, we did it thru the concert hall site to ensure protection from reseller bots, they probably underestimated just how many people wanted these tickets, it speaks to How many people are desperate 2 get back 2 live music
"End of the day this is the first show back and it's only 500 tickets, the tix we’re gone in 30 seconds, it was always going to be chaos. we are working on a free stream of the show, the show itself will be historic and we are working to live up to how historic it will be.
"Congrats to those who got tickets, I'll see you all in the Iveagh gardens next Thursday!"