Adele's shelving dilemmas are set to continue after she won two gongs at the BBC Music Awards on Monday night.
The singer won the Album of the Year award for 25 and was the Song of the Year winner for Hello. However, she missed out on the British Artist of the Year award, which went to Coldplay.
It is the second year in a row that Adele has won two BBC Music Awards, having been honoured in 2015 with the Artist of the Year award and Performance of the Year award for Adele at the BBC. It is also the second year in succession that she has been unable to attend the awards ceremony.
In a message from Los Angeles, she said: "I'm so sorry I'm not there. It's been a long year on the road and this makes me feel a little less homesick."
Robbie Williams accepted the Album of the Year award on Adele's behalf and said he had messaged her to say: "You know I've always loved you and I always will." He added that her album was "beautiful" and described her as an "incredible mum."
The BBC Radio 1 Live Lounge Performance of the Year award went to The 1975 for their cover of One Direction's What Makes You Beautiful with frontman Matt Healy describing the win as "bizarre".
"It's for a performance of a song we didn't write, by an artist who also didn't write it," he explained. "I don't know how far it goes back... It's probably the guy who did the lights who deserves the credit - but I'll take it!"
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Newcomer Izzy Bizu was named BBC Introducing Artist of the Year. Bizu, The 1975 and Williams also performed at the awards show, with Emeli Sandé, John Legend and Craig David among the other acts on the bill.