Helplines

At the heart of Aiséirí are the lives and futures of people, young people, women, middle-aged men, fathers, brothers, sisters, uncles, nieces, nephews and friends. Ordinary people, people that you and I know, people who want to work, want to go to school, want to hope, want to care for their families and be cared for.

The one thing that distinguishes them is that they are living with the despair and unhappiness of addiction. Aiséiri is a place where there is a wealth of understanding, care and experience, right here in the community, that can help them take the first vital step to recovery from their addiction.

Airéirí means resurrection and our four centres are places of new beginnings. Through our evidence-based and internationally recognised residential and community programmes, people dealing with alcohol, drug and gambling addiction find help, counselling and the specialist support that they need to face the realities of their lives.

Our specialist and caring staff create an environment that is therapeutic in all aspects, where each person feels valued, safe and supported as they make their journey towards recovery and new life changes.

Al-Anon offers understanding and support for families and friends of problem drinkers in an anonymous environment, whether the alcoholic is still drinking or not. The parents, children, wives, husbands, friends and colleagues of alcoholics could all be helped by Al-Anon and Alateen whether or not the drinker in their lives recognises that a problem exists

Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.

The Ana Liffey Drug Project is a national addiction service with a ‘Low Threshold – Harm Reduction’ ethos.

This website is created and published by the Health Service Executive, Ireland’s public health service.  We also promote the website through an information campaign, using digital, social media and radio advertising, letting people know about the website and the information it provides.  The purpose of this website and the promotional campaign is to improve people’s knowledge about alcohol – how much we’re drinking, how it affects our health and mental wellbeing, and how we can gain more by drinking less.

Cuan Mhuire is Ireland’s largest voluntary provider of Addiction Treatment Services and Residential Rehabilitation. It’s main objective is the rehabilitation of persons suffering from alcohol, drug and gambling addictions. The Cuan Mhuire Programme is based on the philosophy of total abstinence and strives to restore the confidence, self-respect and sense of responsibility of all participants.

A confidential Helpline for those experiencing problems with their Gambling and this service is available throughout Ireland. Contact Dunlewey Addiction Service helpline for details of counselling and other support services available in your area.

Gamblers Anonymous (G.A.) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gambling problem.

The only requirement for membership is a desire to stop gambling.

Hope House is an affordable addiction centre which produces exceptional results using a research based approach. Hope House has a 20 year track record in successfully treating alcohol, drugs, gambling and other dependencies in a warm, welcoming therapeutic environment. Treatment consists of an initial 4 week residential period enhanced by 2 years of Continuing Care- weekly support groups in a number of locations nationwide.

Hope House is one of Irelands leading addiction treatment centres and is proud of its international accreditation from CHKS, an international healthcare accredititing body.

Situated in the quiet village of Foxford Co.Mayo on the banks of the river Moy on the West Coast of Ireland, Hope House provides a welcoming warm , comfortable and therapeutic place, a home away from home where recovery begins.

The HSE Drugs & Alcohol Helpline provides support, information, guidance and referral to anyone with a question or concern related to drug and alcohol use and/or HIV and sexual health. The service is non-judgemental and offers space to talk about your situation, to explore some options and to consider your needs. During calls/ emails, staff refer to a database of over 400 services nationwide

Narcotics Anonymous is a nonprofit, international, community-based organization for recovering addicts. Narcotics Anonymous (NA) members learn from one another how to live drug-free and recover from the effects of addiction in their lives.

NATIONAL FAMILY SUPPORT NETWORK SUPPORTING FAMILY MEMBERS LIVING WITH SUBSTANCE MISUSE

The National Family Support Network is an autonomous self-help organisation that respects the lived experiences of families affected by substance misuse, in a welcoming non-judgemental atmosphere. The National Family Support Network primarily supports the development of family support groups and networks throughout the island of Ireland. Through this work the National Family Support Network raises awareness of the difficulties faced by families in coping with substance misuse while recognizing the important role that families play in supporting the recovery of the substance misusing family member.

Facebook: https://www.facebook.com/NationalFamilySupportNetworkIreland

Twitter: https://www.twitter.com/NFSNIreland

This website is a free resource, run  on a voluntary basis.  Its aim is to provide some independent supports and resources to anyone whose life has been negatively impacted by problem gambling.

Their Mission is to provide a dedicated, independent suite of supports, resources and referral pathways for problem gamblers and their families.  They also advocate on behalf of those suffering the consequences of problem gambling and highlight gambling related issues in the media.

Saint John of God Hospital is a service of the Saint John of God Hospitaller Services. It is an independent acute psychiatric teaching hospital with 183 in-patient beds and is one of the leading European providers in mental health treatment and care.

The Hospital currently provides specialist services in Substance Misuse, Psychotic Disorders, Eating Disorders, Psychiatry of Later Life and Adolescent Disorders. The Hospital is affiliated with University College Dublin, Trinity College Dublin, Dublin City University and the University of Limerick for undergraduate and postgraduate healthcare professional programmes. An extensive clinical research programme operates throughout the Order’s Mental Health Services.

Tabor Group is a leading provider of residential addiction treatment services in Ireland. We provide support and care to hundreds of clients each year suffering from addictions to alcohol, substances, gambling and food. Tabor Group offers hope, healing and recovery to addicted people and their families through integrated and caring services.

Our facilities include:

• Tabor Lodge – Residential Addiction Treatment Centre
• Tabor Renewal – Extended Residential Treatment Centre for Women
• Tabor Fellowship House – Extended Residential Treatment Centre for Men

In addition to our residential facilities, we provide a continuing care programme to people who have completed treatment to assist with their recovery, and offer counselling to families whose loved ones are struggling with an addiction.

Engaging Dementia is a registered charity that provides training and resources for those who care for people with dementia in residential care, day centres, hospitals or the family home. Our training services are primarily for the staff of nursing homes, day centres and hospitals. Our resources are suitable for both formal and informal carers. We are involved in a range of community-based initiatives focused on supporting communication and engagement for people with dementia.

For parent and etcher professional training.

Anam Cara Parent Bereavement Support group supports patents and families on the loss of a child.

ISPCC Childline is Ireland’s 24-hour active listening service for children.

The service is confidential, non-judgmental and free to contact from anywhere in Ireland.

Children and young people up to the age of 18 can contact Childline at any time, about any issue which may be on their mind.

Childline’s online, phone and text services are all accessible to children and young people 24 hours a day, every day

The death of a brother or sister; the loss of a baby or child of any age; these life-shattering events can plunge anyone into a devastating world of grief.

FirstLight offers support and information, and promotes research into the sudden, unexpected, often unexplained deaths of infants and children.

FirstLight believes that all families should have access to the support and information they need when a child grieves or when a child dies. Through understanding their grieving process and receiving help in dealing with bereavement from appropriately trained professionals, families can learn to live with their grief and begin rebuilding their lives.

Every death matters and we only have one chance to get it right. We are working to ensure the best end-of-life and bereavement care, for all. From advocacy and education, to our vital services like Nurses for Night Care and our Bereavement Support Line, we believe in the importance of dying well and grieving well wherever the place. 

IRVA is a non governmental organisation that provides free information and support to those bereaved or injured by road traffic collisions, and works to reduce dangers on our roads

We provide tailored specific individual therapy for young children (ages 7–17) and young adults (ages 18–25) that have lost a brother or sister.

We believe in the power of being understood by others that have been through a sibling death.

We believe in continued support from each other and towards each other.

We believe in becoming the person we were becoming before the deaths changed our lives forever. We believe in living with these deaths and moving with them to the best of our abilities.

Samaritans provides confidential non-judgemental emotional support, 24 hours a day.

The Bereavement Counselling Service offers support and counselling to enable people deal with their grief.

The Miscarriage Association of Ireland is a charitable and completely voluntary body set up with the support of women and men who themselves have been through miscarriages.

The Anti-Bullying Centre is a research and resource facility. Although they do not provide individual counselling to those affected by bullying, they are happy to provide the contact details of professional counsellors.

Aware undertakes to create a society where people affected by stress, depression, bipolar disorder and mood related conditions are understood, supported, free from stigma, and are encouraged to access appropriate therapies.

Objectives

• To inform and educate on the nature, extent and consequences of depression
• To provide emotional and practical support to those affected by depression, bipolar and related disorders
• To provide positive mental health and resilience training
• To support research into the development and treatment of depression and related issues

ISPCC Childline is Ireland’s 24-hour active listening service for children.

The service is confidential, non-judgmental and free to contact from anywhere in Ireland.

Children and young people up to the age of 18 can contact Childline at any time, about any issue which may be on their mind.

Childline’s online, phone and text services are all accessible to children and young people 24 hours a day, every day

Samaritans provides confidential non-judgemental emotional support, 24 hours a day.

Aware undertakes to create a society where people affected by stress, depression, bipolar disorder and mood related conditions are understood, supported, free from stigma, and are encouraged to access appropriate therapies.

Objectives

• To inform and educate on the nature, extent and consequences of depression
• To provide emotional and practical support to those affected by depression, bipolar and related disorders
• To provide positive mental health and resilience training
• To support research into the development and treatment of depression and related issues

Pieta House offers a specialised treatment programme for people who have suicidal ideation or who participate in self-harming behaviours.

Samaritans provides confidential non-judgemental emotional support, 24 hours a day.

The national voluntary organisation supporting people affected by eating disorders.

Citizens Information provides comprehensive information on public services and on the entitlements of citizens in Ireland. We gather information from various government departments and agencies and make sure that you have all the information you need, presented in an easy-to-understand way.

Citizens Information is supported and funded by the Citizens Information Board, a statutory body which supports the provision of information, advice and advocacy on a broad range of public and social services.

Abhaile is the State-funded scheme to help homeowners find a resolution to their home mortgage arrears. It provides vouchers for free financial and legal advice and help from experts, which are available through MABS.

The aim of Abhaile is to help mortgage holders in arrears find the best solutions and keep them wherever possible, in their own homes. A dedicated adviser will work with you and your lender to find the best solution to your situation.
 

AIMS Ireland is a consumer-led voluntary organisation that was formed in early 2007 by women, following their own experiences in the Irish maternity system. This year in 2018, we are celebrating 11 years supporting women in the Irish Maternity System. Our mission is to inform the public on models of care, birth practices and settings, which are supported by evidence-based research and international best practices, and to identify areas of excellence within the Irish Maternity System and to advocate for their extension. Our mission is also to speak on behalf of the service user experience in Ireland as to where evidence based practices are lacking, as to where care is unsafe and as to where new investment and services are needed. We also campaign for recognition of maternal autonomy and issues surrounding informed choice and informed refusal for women in all aspects of the maternity services.

Whether you’re affected by cancer or you know someone who is, The Irish Cancer Society can provide reliable cancer information and support services to assist you.

Offers personal support and social work services for the Deaf community and connects people to additional support services if needed

The Irish name Cuidiú means care and support for all parents with bumps or babes, tots or teens. We are a parent-to-parent support group run by volunteer parents.

Cuidiúʼs motto is education and support for parenthood. Our aim is to provide information to parents which allows them to make informed choices about pregnancy, childbirth and breastfeeding and to provide a supportive background to empower parents to act upon their decisions.

We help thousands of Mums and Dads each year through pregnancy, birth and early days of parenthood. We offer antenatal and postnatal courses, local support and reliable information to help all parents.

DEBRA Ireland was set up in 1988 by families living with the painful, genetic skin condition epidermolysis bullosa (EB) who had no support and nowhere to turn.  We will continue to work as a family and patient-led organisation to do all we can for people in Ireland living with EB.

At Embrace FARM, our vision is a caring and supportive Agri-Community for all affected by Farm Accidents.

HIV Ireland advocates for individuals living with HIV, prevents new HIV infections and combats HIV-related stigma and discrimination.

The IFPA provides free specialised medical care and counselling to women and girls in Ireland who have experienced FGM.

Discover lots of information and advice about heart conditions & stroke, from their symptoms and causes to prevention and treatment. Get to know your risk factors and your family’s.

Speak to National Heart and Stroke Helpline Nurses.

The Irish Kidney Association is a charitable voluntary organisation founded in 1978. We are dedicated to meeting the needs of renal patients and their families and carers, living with and affected by end stage renal disease. These needs are spread across all aspects of life – medical, social and psychological. The profile of the kidney patient ranges from infanthood to the elderly who are undergoing various methods of treatment – haemodialysis, peritoneal dialysis (both CAPD and APD) and kidney transplantation.

Meningitis is an inflammation of the lining of the brain.  It can be caused by several different organisms.  Some are bacteria and some are viruses.

Bacterial Meningitis is uncommon but can be very serious and requires urgent medical attention and treatment with antibiotics.  Viral Meningitis is less serious and cannot be helped by antibiotic treatment. The symptoms of viral and bacterial meningitis are similar so hospital tests may be needed to tell the difference.

If you are concerned you should seek medical advice immediately. 
Septicaemia is a type of blood poisoning which is caused by the same bacteria that cause the most common form of bacterial meningitis. In septicaemia, the bacteria release toxins into the blood which break down the walls of the blood vessels allowing blood to leak our under the skin. This leaking causes a characteristic rash of purple bruises, blood spots and reduces the amount of blood reaching vital organs such as the liver and kidneys.

For information on Symptoms, Risks and Prevention of Meningitis and Septacaemia check out the HSE website

https://hse.ie/eng/health/child/meningitis/

MS Ireland is the national organisation providing information, vital services and support to the MS community. We provide a wide range of specialised services and resources on a national, regional and local level. Services include; Regional Community Worker programmes for one-to-one support; physiotherapy; symptom management courses; newly diagnosed sessions and the MS Information Line, one of the first services used in the time leading up to or following a diagnosis. We also provide the only national respite and therapy centre for people with MS in Ireland.

We want to spread the word about the reality of OCD, BDD and Trichotillomania. This reality includes both the effect any of these disorders have on people’s lives, and the amount of help that is available to anyone who needs it.

You can become an organ donor by carrying a donor card and making your wishes known to your family.

Donor cards are available through the Irish Kidney Association (www.ika.ie/get-a-donor-card), and in pharmacies and doctors’ surgeries, or simply Freetext  ‘DONOR’  to 50050.

The Irish Donor Network (irishdonornetwork.com) was formed by the Irish Kidney Association. It is a group of Irish charities and medical co-ordinators involved in organ and tissue transplantation, along with donor families and patient associations.

Those involved are:

Donor families
The Irish Kidney Association
The Irish Heart and Lung Transplant Association
The Cystic Fibrosis Association
The Irish Lung Fibrosis Association
Alpha One (Anti Trypsin) Foundation
Liver Transplant Unit in St.Vincent’s Hospital
Hospital Transplant Co-ordinators
Children’s Liver Disease Ireland
Heart Children Ireland
The Eye and Bone Banks

Helpline service offers Free, Confidential and Impartial advice, information and support on a number of subjects including coping with Parkinson’s disease, managing expectations, listening without judgement and providing easy to understand explanations about Parkinson’s disease.

Advice is simple and easy to understand and the helpline is available from Monday to Thursday from 9am to 7pm, and Fridays 9am to 5pm. Callers to the helpline outside of these hours can leave a message on our answer machine and we will get back to you when the our office opens on the next working morning. Alternatively you can email your query.

Spinal Injuries Ireland’s mission is to engage with people with a spinal cord injury and their family members, to address barriers to full participation in society and to empower members to work towards achieving personal, social and vocational goals.

The Dublin Region Homeless Executive is provided by Dublin City Council as the lead statutory local authority in the response to homelessness in Dublin and adopts a shared service approach across South Dublin County Council, Fingal County Council and Dún Laoghaire- Rathdown County Council.

Focus Ireland is Ireland’s leading not for profit working to prevent people becoming, remaining or returning to homelessness.

Novas is a voluntary organisation working with single adults, families and children who are disadvantaged and socially excluded; primarily those who are homeless or at risk of being homeless. They are also an Approved Housing Body who provide social housing for low-income families and single adults in local communities throughout Ireland.

They offer bespoke, client-centred services, based on evidence of fifteen years’ experience of working with people who are homeless in Ireland. They work with some of society’s most marginalised individuals and believe everyone is entitled to a home.

Dublin Simon Community work to prevent and address homelessness in Dublin, Kildare, Wicklow, Meath, Louth, Cavan and Monaghan. We provide services at all stages of homelessness and enable people to move to a place they can call home.

BeLonG To is an organisation for Lesbian, Gay, Bisexual and Transgendered (LGBT) young people, aged between 14 and 23

ISPCC Childline is Ireland’s 24-hour active listening service for children.

The service is confidential, non-judgmental and free to contact from anywhere in Ireland.

Children and young people up to the age of 18 can contact Childline at any time, about any issue which may be on their mind.

Childline’s online, phone and text services are all accessible to children and young people 24 hours a day, every day

A Lust For Life is a website with a collection of insightful articles that might help you better understand the problems tat you are facing and help you realise you are living in a world full of people who can relate to what you’re going through.

Aware undertakes to create a society where people affected by stress, depression, bipolar disorder and mood related conditions are understood, supported, free from stigma, and are encouraged to access appropriate therapies.

Objectives

• To inform and educate on the nature, extent and consequences of depression
• To provide emotional and practical support to those affected by depression, bipolar and related disorders
• To provide positive mental health and resilience training
• To support research into the development and treatment of depression and related issues

Grow Mental Health is a charity that provides free, friendly community based, peer support groups for anyone who is experiencing a mental health issue.

We want to spread the word about the reality of OCD, BDD and Trichotillomania. This reality includes both the effect any of these disorders have on people’s lives, and the amount of help that is available to anyone who needs it.

Pieta House offers a specialised treatment programme for people who have suicidal ideation or who participate in self-harming behaviours.

Samaritans provides confidential non-judgemental emotional support, 24 hours a day.

St Patrick’s Mental Health Services provides community and outpatient care through its Dean Clinics and day patient services through its Wellness & Recovery Centre. It provides inpatient care through its three approved centres: St Patrick’s University Hospital (241 beds), St Patrick’s, Lucan (52 beds) and Willow Grove Adolescent Unit (14 beds).

Anam Cara Parent Bereavement Support group supports patents and families on the loss of a child.

askonefamily is the helpline for people parenting alone, sharing parenting and for those separating.

We provide information on: social welfare entitlements and finances, family law, housing, education, childcare, parenting, and mediation. We also offer a listening service for people who need support parenting alone, co-parenting or separating. Call the askonefamily helpline lo-call helpline: 1890 662 212*  or 01 662 9212  e: info@onefamily.ie   Or you can Direct Mail (DM) us on social media – Facebook and Twitter

*Call prices from mobile can vary depending on your operator.

Barnardos provides a specialist therapeutic service to children, and teenagers who are adopted both internationally and domestically – and their parents.

Services are also provided to adopted adults and their birth families.

Parentline provides a completely confidential helpline for parents and guardians, providing support, guidance and information on all aspects of being a parent.

The Adoption Authority of Ireland is responsible for deciding on all adoptions in Ireland and for making adoption orders.

For former residents of the Industrial Schools, Barnardos Origins service provides assistance in tracing family and in understanding the circumstances of their admission to the schools. The service is fully funded by the Department of Education and is available both to new clients and to those who have had contact with the service before.

CARI’s National Helpline: 1890924567 is a first point of contact for parents, professionals and young people who have a concern about Child Sexual Abuse and Online Child Safety. We support families with young people up to the age of 18 and with children who present with sexualised behaviours up to the age of 12.

ISPCC Childline is Ireland’s 24-hour active listening service for children.

The service is confidential, non-judgmental and free to contact from anywhere in Ireland.

Children and young people up to the age of 18 can contact Childline at any time, about any issue which may be on their mind.

Childline’s online, phone and text services are all accessible to children and young people 24 hours a day, every day

Christine Buckley Centre for Education and Support
offers learning and support to survivors of institutional abuse.

One in Four offers a voice to and support for women and men who have experienced sexual abuse and/or sexual violence and also to their family and friends.

We encourage residential institutions survivors to contact us to enable us to ensure your voice is heard and the appropriate action is taken to secure effective relief and remedy to those issues which are important and of concern to survivors and their families.

Right of Place Second Chance is a vision and values driven organisation. We support survivors and their families to access their entitlements and rights and empower those we work with to attain their goals through a culture of trust and respect. We provide practical help and offer a forum for communication, information, validation, peer support and encouragement to all survivors who suffered as children in state run institutions.

The Dublin Rape Crisis Centre is a national organisation offering a wide range of services to women and men who are affected by rape, sexual assault, sexual harassment or childhood sexual abuse. The services include a national 24-hour helpline, one to one counselling, court accompaniment, outreach services, training, awareness raising and lobbying.

ISPCC Childline is Ireland’s 24-hour active listening service for children.

The service is confidential, non-judgmental and free to contact from anywhere in Ireland.

Children and young people up to the age of 18 can contact Childline at any time, about any issue which may be on their mind.

Childline’s online, phone and text services are all accessible to children and young people 24 hours a day, every day

Pieta House offers a specialised treatment programme for people who have suicidal ideation or who participate in self-harming behaviours.

Akina Dada wa Africa, or AkiDwA for short, is a national network of migrant women living in Ireland.  The organisation was established in 2001 by a group of African women living in Ireland to address isolation, racism and Gender Based Violence they were experiencing.

ALONE provides Housing with Support, Support Coordination, Befriending, BConnect training and technology, and Campaigns for Change to hundreds of older people every week, who are homeless, socially isolated, living in deprivation or in crisis.

Chime is the National Charity for Deafness and Hearing Loss. For over fifty years, we’ve championed for equal rights, greater accessibility and opportunities for individuals.

At Embrace FARM, our vision is a caring and supportive Agri-Community for all affected by Farm Accidents.

Family Carers Ireland has been embedded in Irish homes for over 30 years delivering premium quality care in the home. Our focus has always been on providing a personalised quality home care service that responds to changing needs with comprehensive, premium quality supports. We are a HSE approved home care provider and pride ourselves in the knowledge that we understand your needs and are truly committed to ensuring you are safe, comfortable and cared for to the highest of standards.

The HSE National Counselling Service, established in 2000, has a proven track record of providing consistent, quality, counselling and psychotherapy to a wide range of clients. 

The NCS is available free of charge across the country to residents in the Republic of Ireland. 

The aim of the NCS is to support clients to improve their quality of life and reduce their psychological distress through the provision of evidence-based, professional, client centred counselling.

The NCS employs qualified, accredited and experienced Counsellor/Therapists.

Face to face, counselling by phone and online video counselling are available,

Every death matters and we only have one chance to get it right. We are working to ensure the best end-of-life and bereavement care, for all. From advocacy and education, to our vital services like Nurses for Night Care and our Bereavement Support Line, we believe in the importance of dying well and grieving well wherever the place.