Eddie's Mobile Money Advice Clinic
In these difficult financial times, Irish consumers have more and more questions about their finances, their budgets and their concerns for their financial future. With tough fiscal budgets, taxes, levies and pay cuts shrinking our disposable income, trying to cover even basic costs is causing severe stress for families around Ireland.
The picture is undoubtedly bleak and it seems likely that many more families, including better-off ones, will be increasingly mired in financial difficulties in the months ahead. At best, households are faced with stagnating or falling incomes and rising costs. At worst they face job loss and unemployment. So what can they do before they reach breaking point? But is actually there anything more they can do, or any further changes that they can make? What difference could advice from a financial guru make?
With so many varied financial questions out there, The Consumer Show sent Eddie on the road to take the pulse of the nation and try and give a dose of financial medicine to those with worries. Eddie's Mobile Money Advice Clinic paid a visit to Donnycarney and the Le Cheile Community & Youth Centre, where he met with local people who had a variety of questions and queries. Using the Northside Community as a springboard for concerns in communities nationwide, Eddie answered a wide cross-section of questions that Irish consumers have at the moment. With questions on budgeting, savings, investments, credit cards, social welfare, property and pensions, Eddie prescribed various 'treatments', 'diets' and 'remedies' to help alleviate their concerns.
An online coffee company is leaving Irish consumers with a bad taste in their mouths with their customer and after-sales service. The Consumer Show has come across some Irish consumers who purchased coffee machines from online company Caffè Italia Ireland, trading as www.coffeeitalia.ie, who have been left frustrated by the lack of customer support when difficulties arise. With no satisfactory after-sales service when things go wrong and finding it difficult to get in touch with the company to lodge a complaint, these customers are being forced to fight their battles through the European Consumer Centre.
We highlight the legislation that protects consumers against traders in another European country and how consumers can exercise those rights. Complaints against this company include unauthorised payments from credit cards, charging for delivery when the website stated it was free, being sent wrong models, machines broken shortly after arrival and ignoring phone messages and emails.
We talk to two customers who have been unhappy with Caffè Italia Ireland and received unsatisfactory service from the company. We hear from one of the Company Directors of Caffé Zucco, www.coffeeitalia.ie's Irish Service Centre representative, and their view on the matter. We also talk to the European Consumer Centre who has received numerous complaints over the past few years from dissatisfied consumers who were being ignored by Caffè Italia Ireland. They give advice to customers who buy products from a different country and the Consumer Protection in place.
Tina's Top Tips for Buying Online:
The festival season is well and truly upon us. We have already had Forbidden Fruit at the weekend and Slane the weekend before last with lots more to come over the summer season including:
While the offering varies from festival to festival, volunteers can normally expect to work for part of the festival and then have some downtime in which they can attend the performances.
Other perks for volunteers can include:
A sample of the volunteering jobs available include: