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Clerical Abuse Report - Services Available

Friday, 27 November 2009

The HSE National Counselling Service Helpdesk is accessible by calling freephone 1800 670 700 between the hours of 8am and 2am. Helpdesk advisors, who are trained counsellors, will be on hand to take calls and help people to decide which service is the most appropriate one for their needs. Services include helpline and internet counselling; face to face counselling and advocacy services. The HSE NCS Helpdesk is working closely with the Faoiseamh Counselling Service, which is accessible on freephone 1800 331 234.

The HSE NSC is also working with the Dublin Rape Crisis Centre which offers a 24 hour helpline (1800 477 477) as well as face to face counselling and Connect, the HSE funded telephone based counselling for survivours of abuse which operates Wednesday to Sunday 6pm to 10pm. One in Four is also working as part of this coordinated response.

All of the agencies are working together to ensure that survivors of abuse can access the service they feel is right for them, either through a helpline or by arranging face to face counselling. Faoiseamh (1800 331 234) will be able to arrange face to face counselling for a survivor of childhood abuse within a two week period. Face to face counselling is also available from the HSE National Counselling Service (1800 670 700), Dublin Rape Crisis Centre (1800 77 88 88) and One in Four (01-662 4070). Telephone Counselling is available from the Dublin Rape Crisis Centre and Connect (1800 477 477). Advocacy Services are available from One in Four (01-662 4070)