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The Afternoon ShowRTÉ One, Weekdays, 4.00pm

Tina's Top Consumer Rights when Shopping

Wednesday, 17 December 2008

Tina is going to start the item with three of her top consumer shopping tips. Following her top tips Tina will be answering all our viewer's questions on their rights whether shopping online, in the Republic or any other part of Europe. Following the item Tina will be available on web chat for half an hour after the show.

Tina's Top Three Consumer Rights Tips when doing your shopping this Christmas:

1. When buying your Christmas presents always ask what the store's return policy is and for a gift receipt if they provide them, so you know whether the item can be returned if the person you're buying for doesn't like it.

2. Remember if you are buying gifts online you have 7 days after receipt of the item to tell the web trader you are returning for a refund, just because you don't like it. Don't wait until Christmas or the time will have run out.

3. Remember when buying gift vouchers to ask if there is a time limit on them and tell this to the person you are giving the voucher to.