Tuesday 26 October 2010
Tina Leonard - Consumer Champion
Most recent recalls:-
1. Gas cookers
A year on from the original alert and media campaign regarding potential dangerous gas cookers, in August the National Consumer Agency (NCA) put out another call and there was a leaflet drop but still almost 3,000 of these cookers need to be located.
7,500 of the gas cookers have been sold since 2003. For certain models of Beko, Flavel, Leisure and New World gas cookers, with a separate oven and grill, operating the grill with the grill compartment door closed can cause potentially fatal levels of carbon monoxide to be produced.
At least six deaths in the UK and Ireland can be linked to this issue. Consumers can arrange for a free safety inspection and free modification by calling the following numbers:
For Beko, Flavel and Leisure cookers, freephone 1800 25 29 25 (9am-8pm Monday-Friday, 10am-4pm Saturday-Sunday)
For New World cookers, freephone 1800 569 569 (9am-5pm Monday-Friday).
Check out the National Consumer Agency website for further details:-
Most recently, Lexus- and previously Volvo & Citroen. Even though, the faults may seem minor, it is important that they are addressed and fixed so that your safety and that of your family is not put at risk.
According to the National Consumer Agency:-
. Lexus recall
20 October 2010
Lexus Ireland is recalling the following Lexus models:
GS300 and IS220d - manufactured from 17 September 2004 to 28 February 2006
RX300 and RX330 - manufactured from 10 February 2003 to 18 February 2006
A slow leak of brake fluid may occur from the Brake Master Cylinder Cup, resulting in the illumination of the brake warning lamp. Over time braking performance could be diminished.
This recall affects 938 vehicles in Ireland.
Lexus Ireland is also recalling the Lexus GS300 model, manufactured between 28 September 2004 and 28 February 2006, due to an issue with the fuel pump internal wire harness in the fuel tank.
When used for a long time, the connector terminal may become worn and result in conduction failure, causing the engine to stall during driving or making engine restart impossible.
This recall affects 347 vehicles in Ireland
What to do
Letters will be sent by Lexus Ireland to customers informing them of the recall. The letter will advise them to contact their nearest Lexus dealer who will arrange to do the required check and repair at a mutually convenient time, free of charge.
Lexus owners who may have questions or concerns should contact their local Lexus Dealer or Lexus Customer Relations for assistance on Freefone 1800 224222, or email email@example.com."
. Volvo recall
21 October 2010
Volvo is carrying out a voluntary safety recall of S60, XC60, V70, XC70 and S80 Volvos. This is due to a potential fault related to the driver's airbag.
An electrical short circuit within a connector could result in the "Airbag System Service Required" message appearing within the Driver's Information Module (DIM) and the Supplemental Restraint System (SRS) lamp would light up. If this occurs, the driver's airbag would not deploy as intended, should it be required.
The recall affects 173 Volvos in Ireland.
What to do
Letters will be sent to the owners of the affected vehicles informing them of the recall and asking that they arrange for an appointment to have any required work completed.
Consumers can also contact their nearest Volvo dealer. The work carried out as part of this recall will be completed free of charge."
11 October 2010
CitroŽn is recalling C2, C3, C3 Pluriel, C8 and Dispatch III models. The recall affects 2008 models.
A previous recall concerning a light management software upgrade on these vehicles may have only been partially completed, which means the operation now needs to be re-done.
In affected vehicles there is a risk of lamps going out when not requested by the driver. CitroŽn dealers will re-download new software for the exterior lighting in affected vehicles.
This recall affects 167 vehicles.
What to do
Letters will be sent by CitroŽn Ireland to the owners of the affected vehicles informing them of the recall and asking that they arrange for an appointment to have any required work completed.The work carried out as part of the recall will be completed free of charge."
If you have an immersion water cylinder at home, you should check in your hot press to see if the make is GeminoX Ebs.
This model has a risk of overheating which would result in the appliance failing with a potentially unsafe situation, such as a fire, occurring.
If you have one of these cylinders switch the immersion off and immediately call the helpline or email (Lo-call 1850 427 947 / firstname.lastname@example.org) to arrange for a free safety inspection and refit.
Following the announcement of this product alert at the end of September there have been 1,300 calls resulting in 140 'at risk' immersions being identified.
But there are still 360 left out there, mainly in the southern part of the country, and they need to be tracked down and made safe, so check yours. GeminoX is also encouraging any tradesperson who has installed this water cylinder to contact the helpline.
What to do
GeminoX urges people to check their hot press and if you have one of these cylinders to immediately stop using it and contact GeminoX's helpline on Lo-call 1850 427 947* or email email@example.com to arrange for a free safety inspection and refit.
If you have one of these cylinders you are advised to keep the immersion switched off until the refit has been carried out. GeminoX is also encouraging any tradesperson who installed a GeminoX Water Cylinder to contact the helpline.
* Note that the rates charged for the use of Lo-call numbers may vary among different service providers"
Well known Diabetes drugs, Avandia, Avandamet and Avaglim, manufactured by Glaxo Smith Kline, were withdrawn from sale in Europe by the European Medicines Agency a few weeks ago.
The type 2 Diabetes drug, which is prescribed to thousands of people nationwide, was pulled off the market after it was found to raise the risk of heart attack.
Anyone currently on this drug has been advised to contact their GP to have an alternative drug prescribed, but patients are advised not to abruptly stop their medication without consulting their doctor.
5. Fisher Price products
Fisher-Price product safety alert
30 September 2010
Fisher-Price has announced a product safety alert on the following products:
. The Basic Healthy Care High Chair Cow + Moon
. Flutterby Dream High Chairs
. Aquarium Healthy Care High Chair
. Link Deluxe Healthy Care High Chair
These high chairs were sold in major retailers from September 2001 to September 2010. The number of products affected in the Ireland is approximately 800.
The high chairs are being recalled because children can fall on or against the tray storage pegs on the rear legs of the high chair, resulting in injury.
Consumers can determine whether or not their high chair is affected by locating the model number on the back of the seat and checking the website.
What to do
Consumers should stop using the high chairs immediately and contact Fisher-Price by visiting www.service.mattel.com/uk/ or calling 0044 1628 500 303 to arrange for instructions and a free repair kit. View more information about the product (PDF, 140KB)
Infant products with inflatable balls
These were sold in all major retailers from July 2001 to July 2008. The number of products affected in Ireland is approximately 1,390.
Affected products include:
. Baby Playzone Crawl & Cruise Playground
. Baby Playzone Crawl & Slide Arcade
. Baby Gymtastics Play Wall
. Ocean Wonders Kick & Crawl Aquarium
. Bop and Bounce Ball
. Bat & Score Goal
Select Fisher-Price infant toys with inflatable balls are being recalled because the valve of the inflatable ball can come off, posing a choking hazard.
What to do
Consumers should stop using the toys immediately and contact Fisher-Price by visiting www.service.mattel.com/uk/ or calling 0044 1628 500 303 to arrange for instructions and a free repair kit. View more information about the product (PDF, 230KB)
Little People Rampway
These products were sold by retailers nationwide from April 2010 to September 2010. The number of products in Ireland is approximately 936.
The purple and green cars marked "Mexico" and without a yellow dot on the bottom, in the Wheelies Stand 'n' Play Rampway are being recalled because the wheels can come off, releasing small parts that may pose a choking hazard to young children.
What to do
Consumers should immediately stop using the purple and green vehicles marked "Mexico" without a yellow dot on the bottom and contact Fisher-Price to arrange for free replacement vehicles.
In the meantime, other Wheelies vehicles may be used with the Rampway.
For further information visit the Fisher-Price website or phone 0044 1628 500 303. View more information about the product (PDF, 230KB)
A quick internet search reveals that some of these products are to be found on internet auction sites. In Ireland, the National Consumer agency website has a comprehensive guide to what products have been recalled.
A UK & European recall website also gives details of product recalls issued by manufacturers and allows users to stay up to date with new recall notices through email alerts and rss feeds.