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    Sales Assistants Who Fib

    Sales Assistants Who Fib

    Some fascinating recent research revealed that claimed two-thirds of UK shop workers admitted they regularly lie to customers to sell products. They said they made up details when they did not know enough about goods — and blamed their bosses for lack of training. Nearly half said they found excuses to abandon customers altogether when situations became tricky, hiding in stock rooms or even toilets! The survey also found that 67% of shoppers have caught a worker lying to them and 40% now go online to avoid poor stores. That’s a lot of lying. And whilst that was a British ...

    http://www.rte.ie/radio1/mooney/programmes/2013/0820/469195-mooney-tuesday-august-20th-2013/?clipid=1292456

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