British PAC to recall Google executives over sales

Wednesday 01 May 2013 18.18
Google says that its sales to UK companies are handled by Dublin-based staff
Google says that its sales to UK companies are handled by Dublin-based staff

Executives from Google and its auditor will be recalled to a British parliament committee to testify on tax, after a Reuters investigation suggested inconsistencies in the way it portrays its British activities.

Margaret Hodge, head of the UK's Public Accounts Committee, said she would summon Google representatives to explain previous comments to the committee in light of the report.

The Reuters investigation found that while Google executive Matt Brittin said the company does not make sales to UK customers from the UK, some of its staff and customers think it does.

Lawyers and academics say that if Google’s UK staff did sell to UK customers, that could have implications for its tax status in Britain, opening the possibility of much bigger bills.

Google has called the Reuters story “wilfully misleading” and said they complied “with all the tax rules in the UK and in every other country in which we operate”.

In November Mr Brittin, Google's Vice President for Northern and Central Europe, told the PAC that "Nobody (in the UK) is selling."

He said Google employs "a couple of hundred" staff at its European headquarters in Dublin who are responsible for selling to UK clients.

The people "on the ground (in the UK) are helping people make the most of the web," he said, "and the people in Ireland are helping to operate the systems and sell advertising to the businesses that want to work with us."

Google's own corporate website claims sales teams are based in London, and advertises jobs for London-based sales staff, whose duties include "negotiating deals", closing "strategic and revenue deals" and achieving "quarterly sales quotas".

Interviews with more than a dozen customers and former staff, and an examination of job advertisements, CVs and endorsements on networking website LinkedIn show many roles that go further than marketing, to actually target, negotiate and close sales of Google's advertising products.

"All the people you tend to deal with are in London," said Simon Andrews, founder of advertising agency Addictive, whose business plans and buys advertising campaigns on behalf of clients.

"You would never know about the Dublin thing apart from if you looked closely at the address on the invoices. All the people are based in London."

The profiles of around 150 London-based employees on the LinkedIn networking website said they were involved in formulating sales strategy, managing sales teams, closing deals or other sales work.

Google's Director for External Relations Peter Barron said Mr Brittin denied firmly that he had misled the Committee and the company stood by his comments that no selling was being conducted in Britain.

He declined to say whether UK staff did negotiate or close deals but said all sales to UK clients were transacted with Google Ireland. "We comply with all the tax rules in the UK," he said.

Advertisements for UK staff sometimes refer to sales skills because "we are seeking to attract people with those skills and that background", he added.

"We accept that the wording of some job adverts may have been confusing, and we are working to make it clearer."

Mr Barron added there was limited room for price negotiation on some Google products.

Prices for advertising sold via Google's AdWords system were dictated by online auction and rates for advertising on the Display Network and on YouTube are set by reference to pre-determined pricing grids and discounts, and there is no negotiating beyond these parameters.

He still declined to say how the negotiation of contracts worked in practice.

Ms Hodge said, "We will need to very quickly call back the Google executives to give them a chance to explain themselves and to ensure that actually what they told us first time around is not being economical with the truth."

Stephen Barclay, a Conservative member of parliament who sits on the PAC, said he supported Ms Hodge's decision to recall Google and he was keen to establish whether the work conducted by its UK business tipped over the line of what was allowed without creating a taxable presence in the UK.

"There is a case for having recall hearings, to further clarify some of the questions that are still outstanding," he said.

Fiona Mactaggart, a Labour member of the committee, said the burden of proving that Google UK staff do not sell in Britain now rests with Google.

Nick Smith, another Labour member of the committee, said he was also going to write to the head of the tax authority about the matter.

In January, representatives of the 'big four' accountants - Ernst & Young, PricewaterhouseCoopers, Deloitte and KPMG - also testified to a Public Affairs Committee investigation into their role in helping big companies arrange corporate structures to minimise taxes.

Ms Hodge then asked John Dixon, Head of Tax Policy at Ernst & Young, whether his staff walked around the offices of their clients to check they were conducting the activities in their UK offices that they described in statutory accounts and in statements to the tax authority. Mr Dixon said they did.

Now, Ms Hodge said, the statements on Google's website about its UK activities, its job advertisements and LinkedIn profiles raised questions about whether Ernst & Young's staff had been as diligent as Mr Dixon claimed.

"The evidence they gave was clear and unambiguous ... Ernst & Young have questions to answer about whether they were being wholly open with us as a committee," she said.

Ernst & Young declined to comment on Google, citing client confidentiality, but said it stood by Mr Dixon's comments.

"Ernst & Young conducts audits in accordance with International Standards on Auditing," spokeswoman Sarah Jurado said, adding that this included the standard that "requires us to obtain an understanding of the entity and the environment in which the entity operates".