New eBay facility opens in Dundalk

Friday 26 April 2013 11.48
PayPal and eBay employ nearly 2,500 people in Ireland
PayPal and eBay employ nearly 2,500 people in Ireland

Online auction and retail giant eBay has opened its new European operations centre in Dundalk.

The Co Louth facility will provide support for customers of eBay and its payment service subsidiary, PayPal, across Europe, the Middle East and Africa.

It is ten years since eBay opened its first customer service centre in Ireland.

Since then the company, and its subsidiary PayPal, have grown steadily in tandem with the global growth of ecommerce.

The two businesses currently employ nearly 2,500 people in Ireland.

Last year, Paypal announced it would create 1,000 jobs at a new international operations centre in Dundalk.

In February, eBay said it would add 450 more.

Since then the companies have filled nearly a third of the vacancies, with the remainder to be in place by 2015.

The jobs are in areas such as customer support, operations, finance, sales and compliance. Many require proficiency in foreign languages.

The president of PayPal this morning said the broad set of skills available among Irish workers makes Ireland a very attractive place to do business.

David Marcus said 80% of PayPal’s staff are Irish.

The remaining 20% are employed from all over Europe for their language skills.

PayPal has previously criticised the lack of foreign language proficiency in the Irish workforce, and has said that up to 500 of the new positions may have to be filled from abroad.

Keywords: ebay, dundalk

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