RTÉ eCOMMISSIONING ACCOUNT ADMINISTRATION

Your company will be asked to nominate one account administrator. They will be able to add other 'users' within your company to submit programme proposals or ideas to RTÉ. They will be able to amend, suspend or disable 'users' (e.g. if they leave your company). In addition, they will be able to reset forgotten passwords automatically by email.

The account administrator can update your company profile at all times.

Passwords:
The system will automatically email you a password to your registered email address when you register as a supplier.

If you wish to have a number of users in your company, your account administrator or super-user can set up individual accounts for all other nominated system users and the system will automatically send each individual user a password.

Changing or Forgotten Passwords:
Each supplier's account administrator can reset their own passwords as well as those of users within their company. This is done through Admin>Manage Company Users. See the Guide below for details. The new password will be emailed to your registered email address.

If the account administrator has forgotten their password, they can call eCommissioning support (contact details can be found here).

Individual users within each company should contact their account administrator or super-user should they require their password to be reset. The system will automatically email the new password to the user and this should be reset on first login.

A Guide to Account Administration is available as a Powerpoint show and also as an Adobe Acrobat PDF file.

RTÉ 2014
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