The Credit Review Office, set up to ensure the banks will lend to the small business sector, has only been asked to review 20 loan refusals so far.
John Trethowan said his office was set up last December and so far, the activity level had been disappointing as they had only been asked to review those 20 cases.
He said they had completed their work on ten cases and had upheld the banks' decisions in about five of them.
He explained to the Oireachtas Enterprise committee that his decisions were not legally enforceable against the banks, but the banks has ensured him that they listen very seriously to his reviews.
In the decisions he had made against they banks, they had gone along with his views.