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AERTEL FAQ

Q: How do I launch Aertel on Saorview?
A: Press the TEXT button on all Saorview-approved set-top boxes and TVs.

Q: How do I launch Aertel on Sky?
A: To launch Aertel from RTÉ One on Sky, press TV button on your sky remote, then press TEXT button on your TV remote.
New Sky customers and Sky HD customers do not have access to Aertel from their Sky set-top boxes.

Q: How do I launch Aertel on UPC?
A: Press the TEXT button on all UPC set-top boxes.
Q: How do I launch Aertel on UK FreeSat/Freeview?
A: No Analogue or Digital Aertel is available on UK Free-to-air Satellite

Q: Why is Aertel Digital One Hour Slow?
A: The time is a setting in the Saorview TV or set-top box, you can usually set it to follow 'British Summer Time' or 'Greenwich Mean Time' or manually set it forward an hour in your TV settings menu. Aertel simply picks up this time and displays it.



Q:Why can't my set-top box/TV launch Aertel?
A: All Saorview-approved set-top boxes have been tested to ensure they launch Digital Aertel from RTÉ One, RTÉ Two and RTÉ News Now. If your set-top box is not Saorview approved we cannot help as unapproved receivers may or may not implement Aertel Digital correctly. Check with your retailer or on www.saorview.ie that your set-top box or TV is Saorview- approved.

New Sky customers and Sky HD customers do not have access to Aertel from their Sky set-top boxes or over HDMI cables. Try connecting your new Sky set-top box via Scart cable.


email: aertel@rte.ie

Where can I get RTÉ Aertel Digital?

RTÉ Aertel Digital is an enhanced digital version of the RTÉ Aertel teletext service. It functions in the same way as the analogue service, offering current news, sport and weather updates but is now more agile and easier to use.

RTÉ Aertel Digital is available on Saorview, the new free digital TV service in Ireland.
Press TEXT button on your remote to launch Aertel from RTÉ One, RTÉ Two, RTÉ News Now.